Stock Shift Privacy Policy
Last updated: [01/12/2025]
Stock Shift (“we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or make a purchase.
1. Who We Are
Business name: Stock Shift
Contact email: contact@stockshiftuk.co.uk
For data protection purposes, Stock Shift is the data controller of your personal information.
2. What Information We Collect
We may collect the following personal data:
Information You Provide
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Name
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Billing and shipping address
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Email address
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Phone number
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Order details
Payment Information
Payments are processed securely by PayPal, Stripe, and Woo Payments.
We do not store or have access to your full card or payment details.
Automatically Collected Data
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IP address
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Browser type and device information
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Pages visited and interactions with our website
This data helps us improve site performance and security.
3. How We Use Your Information
We use your information to:
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Process and fulfil orders
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Communicate with you about your purchase
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Provide customer support
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Detect and prevent fraud
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Comply with legal and regulatory obligations
We only collect data that is necessary for these purposes.
4. Legal Basis for Processing (UK GDPR)
We process personal data under the following legal bases:
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Contractual necessity – to fulfil your order
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Legal obligation – accounting, tax, and consumer law
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Legitimate interests – fraud prevention and site security
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Consent – where required (e.g. marketing emails)
5. Marketing Communications
You will only receive marketing communications from us if:
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You have opted in, or
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You are an existing customer and we are permitted to contact you under UK law
You can unsubscribe at any time via the link in our emails.
6. Sharing Your Information
We only share your data with trusted third parties where necessary, including:
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Payment processors (PayPal, Stripe, Woo Payments)
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Shipping and fulfilment providers
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Website hosting and analytics providers
All third parties are required to handle your data securely and lawfully.
7. International Data Transfers
Some of our service providers may process data outside the UK or EEA.
Where this occurs, appropriate safeguards are in place to protect your data.
8. Data Retention
We retain personal data only for as long as necessary:
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Order and transaction data: as required for legal and tax purposes
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Customer communications: for customer service and dispute resolution
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data (where applicable)
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Object to or restrict processing
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Request data portability
To exercise your rights, contact support@stockshift.com.
10. Cookies
Our website uses cookies to:
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Enable core website functionality
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Improve user experience
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Analyse website performance
You can control cookies through your browser settings.
For more information, see our Cookie Policy (if applicable).
11. Data Security
We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
12. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for the privacy practices of those websites.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
14. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact: